What is back office automation?

Back office automation refers to automated tasks and workflows that support front end employees, offices, and goals. Back office automation tools can automate business operations such as inventory management, file transfers, and data entry. Back office automation solutions can be managed by IT and accessed by business personnel through a self-service portal. Explore ActiveBatch’s automation capabilities.

Does ActiveBatch support file transfers?

Yes, ActiveBatch’s managed file transfer suite supports FTP, SFTP, FTPS, and web tunneling. ActiveBatch provides dozens of event triggers and parallel transfers for streamlining processes, and users can even hold those processes mid-run. ActiveBatch includes dozens of production-ready actions for common file system operations such as MoveFile, CopyFile, For-Each-File, IfFile, and more, so users can spend less time designing workflows. Explore ActiveBatch’s file transfer capabilities.

What can ActiveBatch integrate with?

ActiveBatch can integrate with virtually any application or platform. Customers can use ActiveBatch’s prebuilt, universal integrations to create cross-platform processes, or any of ActiveBatch’s additional integrations including AWS EC2, Azure, VMware, Cognos BI, Dynamics AX, and many more. Users can also turn APIs into reusable jobs for resilient, end-to-end processes. Explore ActiveBatch’s integrations.

Does ActiveBatch have self-service for business users?

ActiveBatch’s Self-Service Portal provides an easy-to-use interface that enables business teams to manage and monitor automated processes without waiting for IT’s assistance. Business users and Help Desk teams can run data queries, onboarding workflows, file transfers, and much more, while IT retains control over process development, permissions, and security. Explore the ActiveBatch Self-Service Portal.

Back Office Automation Software

Automate, Streamline, and Simplify Your Workflows

ActiveBatch Integrated Jobs Library

Design Cross-Platform Workflows

ActiveBatch's Integrated Jobs Library provides hundreds of automated, platform-neutral tasks and integrations that make it easy for IT to execute manual processes and to incorporate individual tasks into end-to-end back office processes.

Business automation: Microsoft app suite, human resources platforms, business process management (BPM), and direct integrations for ServiceNow and more
Business intelligence automation: Data collection from front-office activities, coordination of BI tools (IBM, SAP), customer experience (CX) tools, customer support tools
Infrastructure automation: on-premises data centers plus cloud vendors including VMware, AWS EC2, Microsoft Azure for hybrid-IT and multi-cloud orchestration
Managed file transfers: SFTP, FTPS, web tunneling, advanced file event triggers and parallel transfer capabilities

Event-Driven Architecture

ActiveBatch's event-driven architecture provides advanced scheduling capabilities so that IT departments can worry less about routine process automation and focus more on process innovation. Minimize manual interventions with an array of event triggers for tasks, including email, file events, FTP file triggers, data modifications, and more. Reduce delays and erase slack time with constraint-based scheduling.

SLA Monitoring and Alerts

ActiveBatch monitors processes to proactively prevent job failures, overruns, and SLA breaches. Users can also monitor workflows in real-time, access end-to-end reports, and pull in-depth log files on all instances, tasks, and workflows. Plus, with versatile alerting and auto-remediation workflows, IT can accelerate incident response times and minimize the mean time to repair (MTTR).

ActiveBatch Self-Service Portal

Self-Service Automation for Business Users

Give business and help desk users on-demand access to the workflow automation they need with the ActiveBatch Self-Service Portal. Users can execute and monitor processes through a secure, intuitive user interface without having to open an IT ticket. Accelerate time-to-insight for critical data and BI reports and execute common help desk workflows, while reducing IT’s overall workload.

Advanced Back Office Automation Software

Improve efficiency of end-to-end processes with intelligent workload automation from ActiveBatch.